Retail Sales Associate

Job Description

As a Retail Sales Associate at Gap Inc., you will play a vital role in creating a positive and engaging shopping experience for our customers. You will support the store leadership team by effectively executing assigned tasks and contributing to a productive store environment. You will be empowered to learn and grow within our dynamic retail setting, focusing on delivering exceptional customer service and achieving sales goals. Your collaboration with the team and dedication to our brand will be key to our success.

What You'll Do as a Retail Sales Associate

• Greet and assist all customers with enthusiasm and respect, contributing to a welcoming store atmosphere.
• Actively promote customer loyalty by informing them about our valuable loyalty programs and encouraging participation.
• Develop a strong understanding of Gap Inc.'s selling behaviors and apply them consistently to provide outstanding service to every customer.
• Provide support to the sales leadership team during less busy periods, always prioritizing the customer experience.
• Collaborate effectively with fellow Retail Sales Associates and other team members to ensure efficient completion of daily tasks and contribute to overall store productivity.
• Develop your product knowledge to confidently assist customers with their inquiries and purchase decisions.
• Assist with tasks that may occur before or after regular store hours, such as opening and closing procedures.
• Utilize omni-channel tools and resources to provide a seamless shopping experience for our customers across all platforms.
• Adhere to all company policies and procedures to ensure a safe and compliant work environment.

Who You Are as a Retail Sales Associate

• You align with Gap Inc.'s Purpose, Mission, Vision, Values, and Behaviors.
• You communicate clearly and directly regarding expectations and tasks.
• You are comfortable using technology to interact with customers and team members to achieve objectives.
• You show initiative and a desire for continuous learning and development.
• You are flexible and willing to work a schedule that meets business needs, including holidays, evenings, overnights, and weekends.
• You are able to move around the sales floor, stockroom, and office areas, and can lift up to 30 pounds.